Gengyve SMS Terms and Conditions
Gengyve SMS Terms and Conditions
Last updated: September 12, 2026
These terms apply to the Gengyve SMS program operated by Incline Village Global Farma, LLC, doing business as Gengyve / GengyveUSA. Our program texting number is (650) 469-8199.
Program description
Gengyve offers two separate SMS categories. Marketing texts include product news, offers, and reorder promotions. Service texts include order confirmations, shipping updates, notices about your existing subscription, and customer support. Messages may be recurring and automated. You receive only the categories to which you consent.
Optional, separate consent
To request texts, visit Gengyve SMS signup and independently select marketing texts, service texts, or both. Both checkboxes are optional and unchecked by default. You may choose neither and continue without SMS. Consent to one category does not authorize the other.
SMS consent is not a condition of purchase, account creation, or access to services. Accepting website terms or providing a phone number does not enroll you in SMS. Providing an email address for the SMS request does not enroll you in email marketing.
Message frequency and charges
Up to 4 texts per month total across your selected categories. Msg & data rates may apply. Selecting both categories does not increase the four-text monthly limit. Your wireless provider's messaging and data charges may apply.
Opt out
Reply STOP to stop all Gengyve marketing and service texts from this program. You may receive a final confirmation of your opt-out. Opting out of texts does not cancel a purchase or product subscription and does not affect your access to services.
Help and customer support
Reply HELP for help. You can also email thad@gengyveusa.com or call 415-385-0665.
Privacy
Read our Privacy Policy for details about information collection and use. We do not sell mobile phone numbers or SMS consent records. We do not share mobile phone numbers, SMS opt-in data, or consent with third parties, affiliates, or marketing partners for their marketing or promotional purposes. Our service providers process information to operate and deliver messages.
Message delivery
Carriers are not liable for delayed or undelivered messages.